1. Information We Collect
When you enroll in our programs, book an assessment test, or submit an admission inquiry on our website, H4 Academy may collect personal identifying details including your full name, telephone/WhatsApp contact number, email address, preferred academic program, and educational background.
During mock exams and score evaluations, we securely record test performance metrics (band scores, writing submissions, and speaking audio recordings) strictly to generate individualized feedback reports and track your learning trajectory.
2. How We Use Your Information
Your information is used strictly to:
- Process course enrollments, batch assignments, and mock test schedules.
- Communicate class reminders, schedule revisions, and emergency notices via SMS or phone calls.
- Issue serialized payment receipts, student identity credentials, and completion certificates.
- Provide personalized study recommendations and higher education counselling.
3. Non-Disclosure & Third-Party Protection
H4 Academy does not sell, rent, lease, or distribute student contact information to commercial third parties, advertising networks, or external telemarketers.
Student test scorecards and achievement testimonials are published on our website or marketing channels exclusively with the prior express verbal or written consent of the student or guardian.
4. Data Security & Storage
We implement industry-standard encryption protocols and role-based access controls to safeguard student records across our databases and LMS portals. Mock exam answer scripts and audio recordings are stored securely and accessible only to authorized faculty mentors.
5. Contacting Our Data Officer
If you have any questions regarding your personal data or wish to update your contact preferences, please write to privacy@h4academy.com or visit our Halishahar main campus administration office.